Terms of Service

Welcome to Zozzle. By accessing or using our website and services, you agree to comply with these Terms of Service. Please read them carefully before making a purchase or interacting with our platform.


1. Overview

This website is operated by Zozzle Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Zozzle Pty Ltd. Zozzle offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.


2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction. You must not transmit any worms, viruses, or any code of a destructive nature. Breach of these Terms may result in immediate termination of your access to our Services.


3. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time. You understand that content you provide (excluding credit card info) may be transferred unencrypted and involve transmissions over various networks or technical adaptations. Credit card information is always encrypted. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission. Headings are included for convenience and do not affect these Terms.


4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material is for general information only and should not be the sole basis for decisions without consulting primary sources. Any reliance on material is at your own risk.


5. Modifications to the Service and Prices

Prices and product availability are subject to change without notice. We may modify or discontinue services or content at any time without liability to you. Certain products may be available exclusively online. These products are subject to return or exchange according to our Returns & Refunds Policy.


6. Products or Services

We sell kids ride-on suitcases, travel backpacks, plush toys, and activity books included with the ride-on suitcases. We ship to Australia, New Zealand, United States, and United Kingdom. Colors and images are displayed as accurately as possible, but we cannot guarantee monitor accuracy. We reserve the right to limit sales by person, geographic region, or quantities. All product descriptions, pricing, and offers are subject to change without notice.


7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information. You also agree to promptly update your account and other information, including email and payment details, to complete transactions. We reserve the right to refuse or cancel orders at our discretion. For more details, see our Returns & Refunds Policy.


8. Optional Tools

We may provide access to third-party tools or apps without control or endorsement. Use of optional tools is at your own risk and discretion, subject to third-party terms.


9. Third-Party Links

Certain content or services may include materials from third-parties. We are not responsible for evaluating or ensuring accuracy and have no liability for third-party materials or websites. Review third-party policies carefully before engaging in transactions.


10. User Comments, Feedback, and Other Submissions

By submitting comments or ideas, you grant us permission to use them in any way, without compensation or obligation. You may not submit content that infringes third-party rights or is unlawful, obscene, or malicious. You are responsible for any content you submit.


11. Personal Information

Submission of personal information is governed by our Privacy Policy.


12. Errors, Inaccuracies, and Omissions

We may correct errors or update information without notice, including product descriptions, pricing, promotions, shipping charges, and availability.


13. Prohibited Uses

You may not use our site or content for illegal purposes, unauthorized activities, harassment, misrepresentation, uploading viruses, spamming, or circumventing security features. Violations may result in termination of access.


14. Disclaimer of Warranties; Limitation of Liability

Services and products are provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or secure use. We are not liable for indirect, incidental, or consequential damages.


15. Indemnification

You agree to indemnify and hold harmless Zozzle Pty Ltd, its affiliates, officers, and employees from any claims or damages arising from your breach of these Terms or violation of any law or third-party rights.


16. Severability

If any provision is unlawful, void, or unenforceable, it will be severed without affecting the remaining provisions.


17. Termination

Terms remain effective until terminated by either party. We may terminate access for non-compliance or violations. Obligations incurred before termination survive.


18. Entire Agreement

These Terms, along with policies posted on this site, constitute the entire agreement and supersede prior agreements. Ambiguities are not construed against the drafting party.


19. Governing Law

These Terms are governed by the laws of Australia.


20. Changes to Terms of Service

We may update or change these Terms at any time by posting changes on our website. Continued use constitutes acceptance of changes.


21. Contact Information

Questions about these Terms should be sent to:

Zozzle Pty Ltd
2 Hazeldine Road, Glen Iris, VIC 3146, Australia
Email: hello@zozzlekids.com
Phone: +61 417 198 277